Welcome to On Deck Help
Step-by-step guides for parents and fans. Get the app, follow your teams, and know exactly when they take the floor.
Getting started for fans and parents
Section titled “Getting started for fans and parents”Six short pages, in order. Start at the top if you are new, or jump to the one you need.
1. Get the appiPhone from the App Store, or use On Deck in your browser.
2. Create your accountSign up, confirm your email, and agree to the Terms.
3. Find your competitionBrowse and search every published competition.
4. Follow your teamsFind a team, follow it, and follow more than one.
5. Your competition pageDates, venue, tickets, and the Schedule and Results buttons.
6. Reading the scheduleYour teams, the status chips, delays, and the block and awards rows.
Still stuck?
Section titled “Still stuck?”Email support@allstarsondeck.com and a person will get back to you. The Contact us page says what to include so we can help faster.