Join requests

Anyone can follow your teams without asking. Joining is different: it puts someone on your gym’s or a team’s roster, so an admin or coach approves it first. Joining is only open once your gym is claimed. See Claim your gym.

How families ask

On your public gym page, a family can tap Request to join for the whole gym, or Join this team beside one of your teams, and add an optional message. On a team’s own page they tap Request to join. The request then waits until you or a coach answers it.

Where requests show up

• On Home, a Join requests waiting card shows how many are waiting. Tap it to open them.
• In the sidebar, Join requests lists every request for the gym or team you’re working on.

Requests are grouped by team, with the gym’s name in brackets, or by gym. Each shows the person’s name, how the request came in, the date, and their note if they wrote one.

If you’re a gym admin, requests to join individual teams are folded under Other teams at your gym, with a count. The team’s coaches see those first. Tap the heading to open them.

Approve or decline

• Tap Approve to let them in. Approving someone onto a team also makes them a member of your gym.
• Tap Decline, type a Reason for declining, and tap Confirm decline. The reason is required.

When the list is empty it reads No join requests right now., or All caught up once you’ve worked through them. If another coach got to a request first, the row says Another coach already handled this request.

To remove someone after you’ve approved them, see Your staff.