Messages
On Deck tells you about changes to your teams in Messages, an inbox inside the app. You need to be signed in to get messages.
What lands here
Section titled “What lands here”- A followed team’s schedule is posted. When a competition schedule with one of your teams goes up, you get a message.
- A followed team’s schedule is updated. When the producer changes a schedule your team is on, you get another one.
- Your team’s events. If you have joined a team, you also get a message when its coach or parent rep adds a team event to a competition schedule.
Each message has a small label on top saying where it came from, such as Schedule, or the name of the person who sent it.
When your team’s time changes on competition day
Section titled “When your team’s time changes on competition day”On the day of the competition, the Event Producer can move your team to a different time, or take it off the schedule, from a phone. When the change is sent, you get a message that says what changed.
- A move reads, for example, Cheer Extreme Raleigh Sparkle now perform at 2:36 (was 12:54) · Competition name.
- A removal reads, for example, The Event Producer removed Cheer Extreme Raleigh Sparkle from the schedule (was 1:12) · Competition name.
The times are the real clock, so they include any delay that is running in that hall.
If your team is moved again, the newer message replaces the older one in your inbox, so you are not left holding a time that is no longer right. A team that performs twice that day keeps both messages, one for each performance. If one change touches more than one of your teams, you get a single combined message saying the schedules were updated.
On your team’s card, the old time shows as Moved from 12:54 PM under the new time. It appears on the day of the competition only.
The bell
Section titled “The bell”The bell at the top right of the screen, next to your avatar, shows how many unread messages you have. Tap it for a quick look at your 5 newest messages. If more unread messages don’t fit, a +N more unread line says how many. Tap See all to open the full inbox.
Tap any message to open what it is about, usually the competition schedule. Opening a message marks it as read.
The Messages page
Section titled “The Messages page”The full inbox is headed Messages, with a count such as 2 new beside it. Messages are grouped under Today, Yesterday and Earlier, newest first. Unread messages are highlighted and carry a dot.
To clear your unread count in one go, tap Mark all as read. A note at the bottom of the screen says, for example, Marked 4 as read, with an Undo button if you didn’t mean to.
If you have no messages yet, the page says Nothing here yet and offers Find teams to follow. Messages arrive once a team you follow has its schedule posted.
Related: Follow your teams, Reading the schedule (for performance reminders).